PANJIM: Starting Friday, the consumer and civic rights forum - GOACAN will observe Consumer Rights Awareness Month with a focus on the Right to Seek Redressal as part of its ongoing Consumer Literacy Campaign.
The month long awareness drive which seeks to remind consumers to Assert their Rights and Assume their Responsibilities will end on March 15, World Consumer Rights Day.
Forum’s coordinator Roland Martins said besides participation of consumer forum volunteers in different villages, GOACAN would also take the assistance of the Consumer Welfare Clubs (CWC) in High Schools, Higher Secondary Schools and Colleges during this awareness drive.
“The awareness drive will highlight the rights of consumers under the Consumer Protection Act 1986, the Standards of Weights & Measures (Packaged Commodities) Rules 1977, the Food Safety and Standards Act 2006 and the BIS Act 2016. We will give special focus to the consumer's Right to Seek Redressal with regards to LPG cylinders, cable TV, fair price shops, electricity, post offices, mobile & landline telephones, bus transport and service at public toilets among other issues,” he said.
During the month, GOACAN would also publicise official email IDs and telephone numbers of the Grievance Redressal Officers of government departments and highlight the redressal avenues available such as Consumer Conciliation Committee, the District Consumer Disputes Redressal Forums and the Goa State Consumer Disputes Redressal Commission.
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