Oct 22, 2013

Selling Street Food? Don’t Pick Your Nose

Delhi’s eclectic range of street food is known and loved for many things. Hygiene is not among them. The capital where thousands of vendors sell snacks and meals from carts, stalls and the back of bicycles, lends its name to the stomach upset known to travelers as Delhi Belly and has a reputation for requiring diners to have a strong digestive system.
Now, government officials and a group representing the street vendors themselves want to change that.
On Monday, the Food Safety and Standards Authority, a statutory body administered by the Ministry of Health, and the National Association of Street Vendors of India, a New Delhi-based self-governed organization, gathered 500 of the men and women who serve food on Delhi’s streets for a day of training in basic food safety and hygiene.
Each vendor was handed a small kit containing an apron, a pair of disposable gloves, a plastic head covering, a small bar of soap and a long list of the do’s and don’ts of personal hygiene when serving food.
Number one on the list: Do not pick your nose.
The training program is designed to help vendors improve standards and diners know where it’s safe to eat out in Delhi. It’s the outcome of a survey conducted by NASVI in eight of the most popular areas for street food in the city, which found more than 90% of the 139 street food vendors interviewed, admitted to lack of personal hygiene and unkempt surroundings at their outlet.
“The food you serve is tasty, it’s irresistible. The only thing the customer needs to be assured of is that it’s hygienic,” said K. Chandramouli, FSSAI’s chairperson, in his address to the street food sellers.
Left to right: Satish, a gol gappa seller, Indu Mishra and Madhu, who sell momos and Dilip Kumar, before they took stage to demonstrate the basics of hygienic preparation and service.
NASVI representatives chose one vendor with the most hygienic practice from each of the eight areas. These vendors sold food ranging from omelets to tea, gol gappas (hollow pastry balls filled with potato and tamarind water), momos (dumplings) and chicken curry in different parts of the city.
Earlier this month, they were trained by a professional from the hospitality industry for three days and have been appointed as ambassadors for hygienic food preparation on the city’s streets.  The areas will then be designated as ‘Safe Street Food Zones.’
“If I don’t want street food to make me or my family fall sick, how could I prepare food that makes people fall ill?” said Dilip Kumar, one of those chosen as an ambassador.
The 31-year-old fresh fruit juice vendor, set shop on the stage Monday and made the audience identify what he was doing wrong as he prepared fruit juice without gloves on and used a trashcan with no lid for waste disposal.
While some in the audience immediately recognized these flaws, there were others who thought the time required for hygienic preparation would delay service and in fact drive customers away.
“You might think this is lengthy, but it’s actually only healthy,” said Mr. Kumar in response to the criticism.
The Food and Agriculture Organization estimates almost three million people in India are involved in the unorganized food industry with most of them operating without a license.
A street food seller took off jewelry before she began preparation. The list of don’ts advises street food vendors to avoid wearing jewelry while preparing or serving food.
In an attempt to combat issues related to food safety, a new set of rules came into effect in 2011 to ensure hygiene is prioritized in the manufacture and sale of street food.
These rules, issued by the FSSAI, made it mandatory for street vendors to register with state health departments, which monitor hygiene and sanitation.
Two years later, the process of registration hasn’t gained momentum in Delhi.
Suniti Gupta, who works with Delhi’s food safety department, said that since it is impossible to register every mobile and stationery street food vendor manually, a computerized mechanism is being put in place.
“Also it is next to impossible to check each and every food vendor,” he added.
A large majority of the audience on Monday, said the training was useful, though others said it taught them nothing new.
“Had I known this was a training on hygiene, I wouldn’t have come all the way. But now that I am here, I might as well stay for lunch,” said Sonu, an 18-year-old who goes by one name and sells kachodis (lentil-based puffed pastries served along with a portion of spiced potato curry) from his cart in east Delhi. He added that his standards of preparation already complied with food hygiene regulations.
In India’s 11th five-year plan, which ended in 2012, the Ministry of Food Processing Industries formulated a program to upgrade the quality of street food available in India by improving training and infrastructure.
According to a government review, it was not implemented beyond a pilot program.
Street food vendors say that they want to obtain a license but are hampered by the convoluted bureaucratic process of getting one. Without a license not only do they face the threat of being shut down, but are unable to register complaints.
Some vendors said that government bodies responsible for cleaning the areas where they set up their stalls don’t do a proper job. If the vendors complain, they are ignored because they say they have no legal proof that they operate from a given location.
Hari Om Kashyap, who runs a street-side eatery in east Delhi, said “Without that license, we are unidentifiable and no one will come to our rescue.” 
Eight Areas Earmarked to Be ‘Safe Street Food Zones’   

Tilak Nagar [West Delhi]
Sarojini Nagar [South Delhi]
Krishna Nagar [East Delhi]
Karol Bagh [Central Delhi]
Chandni Chowk [Central Delhi]
Paharganj [Central Delhi]
Area around New Delhi Railway Station
Area around Nizamuddin Railway Station

List of Don’ts While Preparing/Serving Food 
Do not pick your nose
Do not clean your ears with your fingers
Do not comb your hair
Do not wipe sweat with your hands
Do not wipe your hands with your clothes
Do not use your fingers to taste the ingredients
Do not spit into the washbasin
Do not smoke
Avoid wearing jewelry

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