Eating at a hotel and you suspect that food safety standards have not
been adhered to? Do you know you can submit a sample of the food item
at an accredited laboratory and, if the tests reveal adulteration or
contamination, lodge a complaint with the Food Safety and Standards
Authority of India (FSSAI) under the new Food Safety and Standards Act
2006?
According to Kalyani Rajaraman, project manager, Consumer
Association of India (CAI), the new Act seeks to ensure better consumer
safety through food safety management systems and set standards based on
science and transparency. And, for the first time in the country, the
CAI in partnership with FSSAI has piloted a ‘mass contact education
programme on food safety, standards and unsafe food’ in Tamil Nadu to
clear the ambiguity surrounding the Act and promote safe food practices
among food business operators (FBOs).
For the CAI the challenge
lies in the fact that FBOs in the State are reluctant to accept the Act,
while consumers are unaware of the meaning of safe food. A survey
conducted among 745 consumers in both urban and rural areas in July 2012
shows that knowledge about the law is practically absent (93 per cent)
among both consumers and the youth segment, Kalyani pointed out. “Only
12 per cent have ever registered a complaint against adulterated and
unsafe food and most often the complaint is made to the shopkeeper
himself,” she said.
Hence the CAI, along with FSSAI, has embarked
upon a mass contact programme to create awareness about the “empowered
role of consumers”. An audio-visual van – Food Safety Express –
traversed 620 locations across Chennai, Vellore, Madurai, Tiruchy and
Coimbatore, carrying the message of food safety to nearly three lakh
consumers. “We have also identified and trained 60 food safety champions
from the five districts, 1,500 consumers and 300 FBOs,” the consumer
rights activist said.
The association has also engaged a
theatre group, Saral Maiyam, to stage street plays to get consumers’
attention. “We have to serve people from all walks of life and we are
using traditional folk arts to attract the common man. Short films and
radio spots have been created to impact the ‘elite’ using electronic
media, while rallies have been planned to get school students into the
loop,” Kalyani said.
On Thursday, the 12-member group staged a
street play on the Marina, drawing a sizeable crowd with their drumbeats
and foot-tapping music of folk dances like thapattam, oyilattam and
kambattam. Through dialogue and song they showed how consumers were
being taken for a ride and cautioned them to be vigilant.
“The
entire play was very informative. I wasn’t aware of this Act and the
role of the consumer in it. This was worth my time,” said Guna, one of
many who witnessed the play.
The motivation for the entire
programme, according to Kalyani, is the lack of awareness among
consumers despite the Act being enforced in 2011. “So far in the city we
have witnessed a good turnout with that in Koyambedu market being
overwhelming.”
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